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Plunketts Procedures for the Medical Administrative Assistant

Saunders Canada Title
ISBN: 978-1-77172-196-7

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Plunkett's Procedures for the Medical Administrative Assistant , 5th Edition

By Heather D Ramsay, Bachelor of Arts (Psychology/Sociology), University of Prince Edward Island Master of Education (Distance Education), Athabasca University and Marie Rutherford, Bachelor of Arts-General Studies Nursing Diploma (SGH/Centennial College)

288 pages
Trim Size 8 1/2 X 10 7/8 in
Copyright 2021
$119.00, Paperback, Reference

Availability:This title is in stock.

 


Description

Written in a clear, engaging style, Plunkett’s Procedures for the Medical Administrative Assistant, 5th Edition provides instruction for all the essential office procedures required by today's medical office administrative assistants in Canada - whether they work in a medical office, a complementary care office, or in a hospital setting. It contains the most current information available in the field, and specifically reflects health care in Canada. Chapters address the diverse skills and knowledge required by a medical office administrative assistant, such as good communication, privacy, customer service, stress management, medical transcription, filing, appointment booking, physical and virtual meetings, billing (ICD-10-CA), and more. This new edition covers Electronic Medical Records (EMR), and features an eye-catching new four colour design and a new Evolve companion site with invaluable instructor and student resources.

Key Features

  • Written in an accessible, clear, engaging, and easy to understand style.
  • Key terms, learning objectives, end-of-chapter assignments, and discussion questions throughout.
  • Examples and exercises delve deeper into topic areas.
  • Extensive offering of working papers and templates allow for extra practice on tasks and scenarios encountered in the medical office environment.
  • Quintessentially Canadian content and viewpoint.
  • Continuation of the beloved Dr. Plunkett theme.

New to this Edition

  • NEW! Four Colour design with new art programme better illustrates current concepts and improves readability and visual appeal.
  • UPDATED! Expanded coverage of healthcare plans across Canada.
  • NEW! Coverage of Electronic Medical Records (EMR).
  • NEW! Evolve site including chapter review questions, review questions, videos, forms and templates, audio glossary, and more!
  • UPDATED! Reflects contemporary standards, technological tools, and terminology used in day-to-day modern health care practice.
  • NEW! New and revised learning tools - including: learning objectives, key terms, assignment boxes, tips, critical thinking boxes, and Did You Know boxes.
  • UPDATED! Reflects current privacy legislation (PIPEDA) and changes to provincial and territorial Freedom of Information acts.
  • NEW! Chapter order and comprehensive Table of Contents.

Table of Contents
Author Information

By Heather D Ramsay, Bachelor of Arts (Psychology/Sociology), University of Prince Edward Island Master of Education (Distance Education), Athabasca University , Learning Manager, Holland College and Marie Rutherford, Bachelor of Arts-General Studies Nursing Diploma (SGH/Centennial College) , Georgian College

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