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By Heather Prendergast, BS, AS, RVT, CVPM
416 pagesTrim Size 8 1/2 X 10 7/8 inCopyright 2020$117.99, Paperback, Reference
Availability:This title is in stock.
Learn to navigate the day-to-day skills you need to be a valuable member of the veterinary office team! Front Office Management for the Veterinary Team, 3rd Edition covers veterinary office duties ranging from: scheduling appointments to billing and accounting, managing inventory and medical records, marketing, using outside diagnostic laboratory services, and communicating effectively and compassionately with clients. This edition includes two all-new chapters on strategic planning and leadership, updated coverage of office procedures, veterinary ethics, and technology. In addition, this complete guide to veterinary practice management features step-by-step instructions, making it easier for you to master vital front office tasks!
By Heather Prendergast, BS, AS, RVT, CVPM, Certified Practice Manager, Jornada Veterinary Clinic, Las Cruces, New Mexico